Policy Statement

We are committed to achieving complete customer satisfaction and ensuring that internal procedures align with this objective.

The organization’s policy includes:

  • Meeting customer and regulatory requirements.
  • Continual improvement of the Quality Management System (QMS).
  • Compliance with ISO 9001:2015 and pursuing improvement.
  • Ensuring personnel understand their roles.
  • Providing necessary QMS resources.
  • Achieving intended QMS results.
  • Engaging, directing, and supporting people for QMS effectiveness.
  • Establishing partnerships for improved services.
  • Commitment to continuous improvement.

Quality Objectives:

We are dedicated to delivering professional and ethical service to our clients. Our quality objectives encompass:

  • Providing value for money.
  • Offering high-quality service to meet client needs.
  • Timely service delivery.
  • Ensuring Health, Safety & Environment compliance.
  • Maintaining an effectively trained staff.
  • Achieving profitable returns.
  • Enhancing efficiency.
  • Analysing feedback and performance to meet quality goals.
  • Operating ethically and professionally.